Lovely home in a very quiet neighboorhood - great for someone traveling for business. Very clean home and comfortable bed. No full kitchen but they do have a small fridge and microwave, table to use.

The house as was absolutely beautiful, spacious and Clean. Hosts offered advice and suggestions. Very happy I found this gem, would definitely stay again and recommend to others

Really enjoyed my stay! Felt like home. Enjoyed the pool after a long day at work. Very spacious and modern basement suit with a fireplace. Will be back for sure!

very nice place and people. a good hospitality !

Syed and Mubuna's home is as beautiful as the pictures portray. We were in the area just for a few days and needed somewhere for our family of 5 to stay that would give us plenty of space and would be close to our destinations...Rogers Centre and Niagara Falls. This suited us perfectly. The small kitchenette had a nice size fridge, microwave, toaster, coffee maker and kettle. It also had a selection of cereals, coffee, tea, cream, sugar and disposable dishes for our use. Perfect for our needs. Very friendly, accommodating, helpful hosts! We would stay here again. Thank you!

Really nice and comfy place! Access to more kitchen equipement could not hurt though :)

Very friendly family and very clean house.

Went out to local bar for food and a few drinks and didn't spend a ton of time at the residence other than to sleep but it was a very spacious, very nice place and was perfect for this solo traveler for one night

We had just the most wonderful time in this amazing and relaxing place!! Highly recommended!

Yvette and Joel were lovely hosts! Their place is a quiet and peaceful retreat. The apartment is beautifully decorated and every detail has been thought through. We had a much needed time to relax! The hot tub and the yummy breakfast where an added bonus! Thank you so much... We would definitely stay here again!

You'll want to stay for longer then one night! Such a great private apartment with access to their amazing backyard, multiple lounge areas, pool, hottub. Wonderful experience!

The place was great that had everything you could need. The pool and the hot tub were added bonuses. We really enjoyed our stay!

We honestly had the most wonderful time at Our Empty Nest. Homely from the get go. Yvette and Joel are so friendly and welcoming. It is completely like you have a home from home. The area is gorgeous and home exactly as describe. So cute and perfect for what we needed.

We had a lovely stay at Yvette and Joel's quiet home in the heart of Ontario's wine country, just a short drive (or bike ride if you don't mind a few hill!) from some great wineries. Niagara, Niagara-on-the-Lake, Toronto and many other tourist attractions are very easy to get too, so the location is great for exploring. Yvette and Joel were really welcoming and friendly, and suggested which areas we should visit. The flat itself is beautiful, very private and very comfortable. There's a swimming pool too, great after a long hot day of sight-seeing! I wouldn't hesitate to recommend this place!

Great location and fabulous accommodations.

Yvette and Joel were lovely hosts. The apartment was welcoming and homey. My S/O and I felt extremely welcome and comfortable. I wish we could have stayed longer! Thank you Yvette and Joel!

Alexandra was very helpful and responsive. The flat was extremely clean, pleasant and with some nice homey touches that were really appreciated. Alexandra not only had some coffee and various teas available, but bottled water, cream and milk in the fridge which was very thoughtful. Couch and bed were super comfy too. I wouldn't hesitate to recommend the flat and stay again if in the area.

Fresh, clean,and well appointed space. This was a great touchdown place for us while in the Niagara region touring wineries and tourist attractions. Very relaxing space and Love having coffee in the private courtyard. Hosts are vey helpful with suggestions on where to go. We will be back!

Local to quite a few wineries, restaurants and a local pub. The hosts are incredibly helpful and kind. The apartment itself is clean and spacious. The backyard has pumpkins growing! Pretty neat!! We had a great and restful stay!

The host canceled this reservation the day before arrival. This is an automated posting.

Beautiful little flat, very clean. Would definitely stay again

Alexandra's place was exactly what we needed. Space is much bigger than we expected, clean and everything exactly as described. Communication was great, she was always there to help out with an early check-in and super accessible for questions. Highly recommend this spot for your next wine country adventure!

Alexandra was a great host and has a great space. We appreciated that she was thoughtful in buying and leaning milk and cream in the fridge for our morning coffee (which we did not bring). Also, she was really quick to respond when I messaged with a question. The location of the place is also really amazing for the wineries. There are some lovely places to eat that are very close as well. I hope to stay there again next year!

Great stay and hosts were so accommodating!

Sunita was a very nice lady and very friendly. Her house was beautiful and very clean in every way. Her neighborhood was very quiet and felt very safe. She was very understanding of us checking in late and not knowing when we would arrive, and she stay home to assure she was able to meet us when we arrived and say goodbye when we left. I would definitely recommend her house and stay there again. Very beautiful indeed

Great place for travelers. Sunita very friendly and helpful.

Very comfortable room with a wonderful bed and private washroom - Sunita let me use the bath tub which was a nice treat :). Close to transit and convenient access to the airport. Would definitely recommend to anyone looking for a quiet stay in Hamilton.

Sunita is a very good host. I had to arrive late in the night and I notified her and she accommodated me. The stay was very pleasant and I would definitely stay at this place again.

Great place to stay, great host, close to Mohawk College and very clean.

Everything was great. The bed was like sleeping on the cloud. It was so quiet and clean. Perfect location near the transit road. It was great for the price.

Sunita was helpful and always available. Nice place to stay

Lovely clean home, very smart family. A very good stay with great public transit.

Liqun is an extraordinary host. I would definitely recommend staying at her property.

Liqun is a great host. She answered my concerns promptly. We recently had a family reunion with family members from 4 different countries and the place was very spacious and accommodating. The house is brand new ... with a new sub-division going up behind it... could get a bit noisy at times because of construction work. Extra linens and pillows were provided with an extra foam mattress for extra guests staying for the night. Very clean kitchen with all supplies. I'm already starting to plan the next family reunion at this immaculately comforting luxurious house.

房主很nice,沟通很好,房子很干净,设施非常好。

Esther and Marcellin are great hosts. The place is clean. Fresh fruit, water and light breakfast was in the fridge for us when we arrived. Would definitely recommend to anyone looking to stay in Stoney Creek.

I've stayed in places around the world, and staying here was by far the best experience I have ever had. Our hosts waited until midnight for us to show up. Took the time to show us around the place we rented. It was spotless. Modern. And beautifully cozy. More than enough room for a family of 4. Everything was provided. Water bottles, towels, cereal, toilet paper, wifi, the list goes on and on. I could not recommend anywhere more than here. Super close to the qew to hop on and drive to niagara or Toronto. Restaurants and bars nearby. But in the heart of a safe friendly neighbourhood where you couldn't hear a peep. I recommended the place to all my friends, and I would come back here every time I come out this way.

Esther was very communicative and we had a very smooth check in. Her place was clean, spaceous and beautiful. We had a very comfortable stay and would definitely come again!

Definitely recommend! Exactly as seen in the pictures. Very clean, modern, tastefully decorated, all amenities, and close to a lot of restaurants within walking distance. Quiet neighbourhood. Hosts were very warm, friendly and hospitable.

Esther and Marcellin's house was in a great neighborhood and we especially appreciated them both waiting up for us at 11pm when we arrived. They showed us where we would be staying and gave us a mini tour of the place. They even accommodated our 10 month old. Hospitality to the max! We will surely stay here in the future.

What a great deal! Th only thing they need is a regular coffee maker... There's a Tassimo but, I didn't bring any pods. They suggested they would pick up a standard coffee pot. Super clean and we'll set up. I will keep this as the place I stay when. In the area.

Our stay was fantastic at Esther's! They were very attentive to any need we had while we were staying ther. Would highly recommend to anyone looking for place to stay!

Esther is a great host. The place is clean, homely, spacious and nicely decorated. Breakfast including fresh fruit was provided. The hosts are very helpful; Esther gave us a nice tour of the place when we arrived and gave us directions to restaurants around the area. Will definitely be back whenever we are in the area. Highly recommend the place. Thank you Esther and Marcellin!

A very nice place with a welcoming host. Just what I expected. I will be back.

Excelent place everithing Was new. Ver y confortable great deal. Manal and her husband were wonderful hosts. Recomended.

This large apartment is immaculate with a living room, bedroom, kitchenette, bathroom and workspace. We had everything we needed for a great 3 day weekend. The location is very central to the main highways: 407, 403, QEW. Manal was an excellent host...great communication. We appreciated the snacks, fruit, water, coffee and tea that she left for us. She went out of her way to be a thoughtful host...plenty of towels, extra blankets....bathroom amenities. All in all an excellent stay at an extraordinary price.

I have stayed at many Airb&b's, and Manal's place has definitely been the best experience I've had. The location is beautiful and the value is unbelievable. You are getting a 5 star hotel experience at a fraction of the price, and with amenities + service that even a hotel at $200/night would not offer. Not to mention her and her wonderful husband are some of the nicest people I've ever met. They treat you like family and go out of their way to accommodate you in order to make sure you are comfortable. If you're planning to visit the GTA (greater Toronto area), this is definitely the #1 spot there is without doubt.

We came in and spent 2 night here from Sept 13 to Sept 15 and found the place to be in immaculate condion except for the washroom door but she was getting that fixed. Manal and her son were very welcoming and hospitable hosts. Thank you to the both of you - from Ryan and Beverly.

Nothing bad to say here. Very nice washroom, kitchenette, TV room, eating area, and bed room. Would definitely stay here over a hotel anytime. Everything very clean. Very nice and easy host.

Anyone would be very happy staying at Manal's home. It is clean, spacious, has all of the needed amenities and more, quiet, private and a nice location. Manal was quick to respond and made our stay as smooth as possible. We hope to stay there again :)

Highly recommend this place if you're looking for a quite, clean and safe place to stay... For sure I'll back to this place in the future.

Kelly and Mitch's was cozy and clean. They were accommodating hosts and I would definitely recommend staying at their place!

This place is amazing! The room is beautiful, the bed is super comfortable, and there is even an outdoor patio. Both Kelly and Mitch were super friendly and made the stay delightful. The location is perfect too. It is close to the action on James street but it is also quiet and cozy. I highly recommend staying here.

Excellent home! Very clean and artsy! Kelly was extremely helpful! Would recommend to everyone!

Fantastic first experience with AirBnB! Kelly and Mitchel were super lovely and accommodating, especially since we arrived at an earlier time than planned. Thank you so much for a great stay!

Kelly is kind, very welcoming and sweet person. I felt at home. Her place is extremely clean and artistic. I would definitely recommend it to others. I wanted to stay longer but place was booked in advance and i am surprised at all. Thank you kelly and Mich for ur hospitality.

Kelly was a warm and friendly host. She always responded to my messages promptly. I very much enjoyed staying at her place. The bedroom was clean, cozy and beautifully decorated. The location was perfect (near the best cafes and bars in Hamilton). I would love to stay at her place again.

Came to Hamiltonnfor a week long course at Mohawk , Kelly and Mitch were very welcoming and made me feel like I was at home. Place was very nice and clean!!

Kelly and Mitch were great hosts. Very helpful with recommendations and directions. They have a beautiful home.

Michael foi super atencioso e deu dicas de como chegar aos locais turísticos. A casa fica perto da rodoviária.

Michael was an incredible host! While we didn't have the opportunity to meet him, he provided us with very detailed instructions for getting into the apartment, and he provided us with so much information about the city, including restaurants, nightlife, and things to do! Truly such a kind, hospitable person and we are so glad to have booked with him! His apartment was centrally located so we could walk to restaurants and nightlife, and the room was clean and comfortable! Would definitely recommend booking with Michael because not only will you have a nice safe place to stay, but you will also have the help of a local who will assist you in making the most of your visit!

Easy going, professional host! Would stay again for sure.

Michael was a great host right from the beginning of my stay until the end. He was quick to communicate, and ensured that I was all settled in. He knows a great deal about Hamilton and his place is in a prime location. The unit itself was clean, bright and very comfortable. I would recommend this place to anyone and will definitely be staying with Michael again!

Michael's apartment was very clean and cozy. We enjoyed staying there. Michael was great with giving directions, suggestions and helping with whatever we needed. He answered his phone and replied to texts very quickly. Even though they weren't Michael's, we absolutely loved the cats that hung around the parking lot. We will definitely stay again if we're going through Hamilton.

It was our first time in Hamilton and we had a great stay at Michael appartment. He has been very friendly and helpful from the moment we booked until our departure. The place was nice, clean, quiet and very well situated downtown. He made sure we had a good time and gave us some good tips and places to try too. I definitely recommend Michael as one of the best host I've ever met! Thanks again!

Michael is a great host, super friendly and accommodating. The check-in time was flexible so that was great and it was nice, clean and quiet. I'd recommend his place!

Great place

We stayed at Ji's place for one night and it was okay. There were just some little issues like we had to wait 1 hour in front of the house, because Ji and her family were not at home for the time we came there. She extra asked us when we'd arrive, and we told her the time, but there was no one at home. However, they gave us some cherries and sweets as an apologize but I don't think that we'd stay there again.

Stayed here for Four nights on a business trip. Ji and his family welcomed me to their home which was clean and quiet. The room is in the basement and has a comfortable firm mattress. The powder room is on the main level, while the shower is on the upper floor. Next time I'm in the area I will book again.

The home was excellent, lots of privacy and our host was always just a message away! Wifi was fast and the house was quiet! Would definitely stay again!

Nice, quiet, clean room with access to most anything in walking distance.

Ji is a lovely host. Enjoyed our time at her beautiful house.

Great experience. Awesome host

Great Bohemian crash pad, thanks for the stay!

I love the place. I love the cats. I love the neighbourhood. I love the cool couple who resides. ❤️

Highly recommended !! Best airbnb room/host ever. I just stayed there for one night and felt just awesome and comfortable being there. Annie is such a great host.

Awesome place with chill kitty vibes. Close to everything. Awesome that there was room for our car. Great value, and very cozy.

This house feels like home.

This is a great place. Annie and Andrès are great hosts and are very hospitable and helpful! I would highly recommend staying at their place. Everything was in order and as advertised. The places has easy access to public transport, restaurants, coffee shops and nightlife, yet offers the serenity that is required of a home

Annie& her husband Andres were very sweet. Unfortunately I wasn't there very long so we didn't get to hang out much.the room was perfect for what i needed and the town was cute for lil coffee shops and walking around in the morning.wish I could have stayed longer! Thx again!

Annie is a great host. All the details are attended to. The place is super cute and feels like it has a ton of history. Annie is a very kind soul and attends to everything before you even arrive. One key part of the stay was the location. Right in the middle of the best part of James street! There are so many food options, bar options, and all the best spots in Hamilton are walking distance, if not right outside the front door! This place is a gem!

I can't thank Mark and Maureen enough for their kind and generous hospitality while I stayed in their cottage for five weeks. The cottage was really nice and came equipped with everything I needed for a five week stay. The bedding was clean and felt luxurious. The bed itself was so comfortable that I had a hard time getting out of it many mornings. At least once a week Mark and Maureen checked in with me to see if I needed anything and they were always very quick to respond to any questions I asked them over the Airbnb platform. My stay was at the beginning of spring time so there were crazy fluctuations in weather, but controlling the temperature in the cottage was easy, because it is insulated well and comes equipped with a heater and aircon. Mark also generously offered to fetch me from the bus station when I arrived in Hamilton, and when I left the cottage he dropped me off at my next destination. I wish I could have stayed longer. All-in-all, I felt like this was the perfect place to stay ... A superb location (close to restaurants, pub, sobi bikes, etc), coupled with a beautiful and comfortable accommodation. I will be recommending to others in the future, without a doubt.

We stayed at the cottage for a few days while looking for a place to live in Hamilton. It was a very comfortable oasis in the heart of downtown Hamilton, and the neighbourhood is extremely walkable. Mark and Maureen did a fabulous job to ensure that our needs were met, and they welcomed us and our playful dog with open arms. This was our first time using airbnb and we had a fantastic experience.

This was my first Airbnb experience and it was awesome. Maureen and Mark were well organized and personable hosts. The cottage in its garden setting was positively serene. It was quiet and relaxing but walking distance to many amenities and a short drive to many more. The cottage had everything I needed and more. The decor was tasteful and the bed was very comfortable. The place was immaculate . We had a nice visit in the garden on Saturday afternoon before heading out to our separate dinner plans. Otherwise I didn't see much of them but they were always available by text if I needed anything - but I didn't. It was a private setting and I never felt like I was intruding on them or vice versa. I wouldn't hesitate to recommend them to anyone and if I am in the area again it will be my first choice of of places to stay.

This was our first air bnb stay and the bar is now set very high. The cottage was inviting, comfortable and very private. The hosts were gracious and accommodating. Great amenities, even had milk for our coffee. Would love to stay there again!

Had a lovely week in the cottage. The place is cosy, comfortable and has everything you need. Furthermore, Mark and Maureen are extremely accommodating, helpful and kind. If you are looking for a place in Hamilton look no further!

We're extremely happy with our stay at Maureen and Mark's cottage. They thought of everything so everything we needed was available, and then some. The space is lovely-nicely decorated and very comfortable. We appreciate that we had a lot of privacy, including our own parking space and own entrance. The location was terrific. If you take the alley way to go straight to Locke, you end up right at Bread Bar, which became my favorite restaurant. The only negative thing is that the heater made a ticking sound sometimes (like water dripping on metal), which woke me up a couple of times (although my husband slept through it). Otherwise, it was near perfect. Highly recommend the cottage to individuals and couples who want a peaceful, convenient place to stay in Hamilton.

We had such a wonderful time staying at the little cottage near Locke street! The environment was warm and welcoming which was a true reflection of the host. Every need was taken care of because Mark and Maureen had thought through even the smallest details. The time to sit outside and visit with Mark, exchanging stories and sharing life, was a highlight. Our walk to Locke street was perfect with a visit to the farmers market, the Bread Bar for breakfast (yum!!!), and strolling in and out of the many other shops available to enjoy. Before getting ready for the wedding, we took a much needed nap out on the porch in the beautiful oasis Mark & Maureen have created. Although it was a short visit, it truly was a perfect weekend!

Lovely accommodation. We had a wonderful time. Beautiful little space, well-designed, with everything one needs. Thoughtful little touches like a box full of travel-size amenities in the bathroom. Milk and cream supplied as per your request. Coffee 3 ways, tea, microwave and toaster oven, full sized fridge and freezer. Beautifully air conditioned. We dearly hope to have the opportunity to stay here again.

Carol is a good host who extends her kindness by letting you know she's always there when you needed her. She goes to great length to make you feel comfortable. Her place is perfect for us because it is close to everything we need. Grocery store, shopping center, banks and restaurants. We'll be staying at her place again once we're on town.

Carol's place was beautiful and quite and she was so responsive for any questions we had. I would recommend.

Carols place was very high end! She provided me with good instructions how to get inside the house, the bedroom was nice, big and well set, the bed was comfortable and clean, bathroom was modern, and overall house was great. It just happened that during my stay I was the only one in the house, paying just for the room. Thank you very much for comfortable stay, Carol!

Perfect for short stays in the area!

Perfect place to stay in Burlington :)

It is always great staying at Carol's place.

Nice , Clean, very quiet neighborhood.

We were just driving through the area at the time, so it was a quick stay before catching a flight from Hamilton.

Adam's place was very clean and comfortable. Adam was a great host and very communicative. I would definitely recommend staying here if you are in Hamilton!

Adams place is lovely, everything was fantastic adam even gave us a bottle of wine as we were his first guests. Such a quaint place, thank you for letting us stay.

We loved our stay. Everything was extremely comfortable and clean. Location was great and the value was on point.

Had a lovely stay! Thanks so much for hosting us! I would definitely recommend this apartment if you're in Hamilton

Very clean and cozy home! Adam is an excellent host who replied instantly to any questions we had. Enjoyed our stay!

Although we live in the same city, we needed a place to stay for the night because of an unexpected house project. We tried booking something on a very short notice and Adam was happy to accommodate us -- Thanks Adam. The place was clean, comfortable, well taken care of, quiet, and in a very good location -- close to the bay front and james st. north. The price was really great as well. Aside from the place, communicating with Adam was prompt and to the point which made things easier for us when we needed less things to worry about. would easily recommend it to anyone looking for a quiet, reasonably priced, and clean place to stay.

Adam's place was even better than advertised. We've stayed at many places and this was easily a favourite. Check in/check out couldn't have been easier, the cottage is super clean, the huge tv with Netflix was awesome, and Adam was a great host. We would highly recommend staying here!

This is an extremely cute basement apartment that has been completely renovated. My thought on seeing its mix of antique (mostly the decorative elements) and modern (all the items that really count) was that someone had a ton of fun with it. It was spotless and comfortable. The kitchen is well equipped. Liz and Brent are always available and responsive. The house is only a short walk from the main shopping street in Dundas. The only negatives are that the ceilings are very low and it's an old house so you can hear people walking upstairs if anyone is home there. That said I do not hesitate to recommend this place.

The apartment is spacious and cosy, furnished beautifully and everywhere there are these nice objects to look at. For us it looked French. There is a great bed, we slept very well! We loved the nice kitchen and bathroom, both very well equiped. We adored the fireplace! There is a garden with furniture, must be very nice to sit in it. The neighbourhood is safe and quiet, the center of Dundas is nearby, a very nice little town with lovely restaurants. We will be back!

Beautiful apartment. Had everything I needed for my weekend in Dundas.

Very welcoming. Extremely clean and comfortable. Full kitchen was great. Perfect for our needs.

Very nice couple and a beautiful home!!! Very clean inside and had a unique charm... They also had lots of necessities for the washroom and kitchen. Loved my stay :) thanks Brent and Liz.

Brent & Liz were great hosts! My boyfriend and I booked this trip very last minute ( a couple hrs before our arrival) and Brent and Liz had not trouble accommodating us. Their place is beautiful ( and super clean) and locations is perfect if you're planning on visiting Dundas Peak or the falls. Thanks Brent and Liz!

This was an amazing little getaway. The apartment was extremely clean and unique and I loved every minute of being there. Thanks for the great stay!

We had such a lovely week in this delightful studio apartment. Liz and Brent have ensured that it is ideal in every way - very comfortable, lovely decor, spotlessly clean and equipped with everything we could possibly need. Situated in a quiet, convenient location close to Dundas with its great selection of shops and all amenities and so much to explore in the surrounding area. We think this is the perfect airbnb and hope to be able to stay there again.

Lovely place to stay. Sally and her husband are very friendly and helpful! Easy to communicate with as well. The room is beautiful, clean and secluded from the rest of the home. Would definitely stay again.

Sally and her husband were excellent hosts. They were helpful and welcoming and considerate, and even gave me a safe place to store my bicycle. Their rental spaces were clean, comfortable and quiet and I was offered a fair amount of privacy. I would definitely stay with them again.

Sally and her husband Laslo are the definition of great hosts. They are friendly, professional, and went above and beyond to meet my needs. I was impressed by all of our interactions Their place is clean, private, and in a beautiful home. I would highly recommmend staying here

Sally was very welcoming, no complaints at all.

Beautiful Victorian home in a great location. The bed was so comfortable!!!

Great place! Clean, quiet and adorable home away from from home. Very accommodating and helpful hosts

We booked this about 2 to 3 weeks out, on a Holiday weekend and were surprised we were able to find anything. We were told hotels in the area were booked, and that there aren't many. Friends who were also attending the same wedding we were stayed at a hotel, and said that not only did they spend considerably more then us, the place was a dive and in a sketchy neighbourhood. The host was friendly and had been expecting us when we arrived and promptly greeted us before we even had an opportunity to text or call her as she had requested. The room we were in was pleasant and had a private bathroom. Not wheelchair or mobility friendly at all as there are several stairs that must be navigated. They are working on putting a private entrance in as well. Room was a little small for two people but accommodated us fine. Little more suitable for one individual with luggage then for two people but it worked. Did take advantage of the Wi-Fi and there were a couple of free bottles of water left in the bathroom for us. Would stay again and would definitely recommend.

Sally and her husband were really nice! Their place was more than what we could wish for! It was amazingly clean, beautiful and comfortable. They were also very welcoming and friendly. They are ideal hosts! Congratulations for them! They treat their guest like kings! Thanks again!

Great place!

Ji's place is a perfect cheap option to live in a quiet and clean house near Toronto in Mississauga. You can take a bus directly into downtown Toronto. It was definitely a good place to stay and I would do it anytime again!

Very nice stay! Would recommend for anyone coming to visit the Toronto area. Thanks for having us!

a very nice and comfortable place that has what it needs at a good cost, and ji ea an excellent host, I recommend it.

Beautiful and very clean house. Very close to GO station that takes you directly to downtown. Also somehow close to Streetsville (Lots of restaurants and bars) and Erin Mills Town Center. Ji’s family was very kind and welcoming, overall a great place in Mississauga.

The place was quiet the entire stay. It was very peaceful. I look forward to staying here again

Very friendly and accommodating hosts! The house is nice and clean, with easy in / easy out access. Great location and SO close to great restaurants up on Queed Street South! Thank you for letting me stay in your home! :)

Nice place. Clean and communication was accurate and professional