First thing, the accusations regarding cleanliness and insect infestations are just untrue.
The property is professionally cleaned before every booking. No previous guest has made any
complaint regarding cleanliness. Bear in mind Jamaica is a tropical island so mosquitoes and insects are a fact of life
which can be managed with a few simple precautions.
Korrine complains that the property is hard to find. Bogue village is just outside Montego Bay town centre, on the main coast road, so is not an out of the way place in any sense. I sent her the same message with directions I send to every guest.
Korrine is the first to have trouble finding us. She is correct that there are not many street signs in Jamaica, all the more reason to follow my directions.
Korrine arrived with her mother and teenage daughter plus a driver/friend. They were unhappy from the moment they arrived in the afternoon. There was one issue with the cable TV which was fixed by a Flow engineer the next day after which Korrine said the TV was still not working but that was because the remote had been damaged (it was working when the previous guests left)
On leaving, Korrine and her daughter were rude and made silly accusations which my mother found intimidating.
Finally, Korrine focus all her attention on me as a host, unfortunately i was’nt there personally to welcome her but i have sent several messages thanking her for choosing my apartment, giving her direcions, as well as welcoming her to Jamaica; all of which she have not responded. My mother and i have attentded her only concern that she mention to us, and even when Korrine and her group was being very disrespectful my mother and i dealt with their agressive behaviour in a professional manner.