Patrick, this is Anne. I was away when you came, but I have my super co-host Jessica that covers for me. I want you to know that we take to heart everything our guest comments on the home. Patrick, we are having the trees thinned out by a tree cutting service. I know the overhead trees hug the road and give the impression you are entering a tunnel. We shall certainly provide more coffee mugs (large and small)(TU). Our apologies about Emma (the little dog). Neither Jess nor I realized that a pet would be present during your stay. Patrick, I would be happy to let you come another week end, free of charge, to make up for any inconvenience you and the other guests suffered. Jess and I want dearly for our guest to have a relaxing and happy experience. Patrick, TU for your feedback. It is mine and Jess's first month offering the home so your feedback is so important as we fine tune everything for our guests. Also Patrick, had I or Jess known about the TV, we would have gotten a technician out immediately. We have the modem for the internet upstairs and Jess would have reset it for you because we offer free internet service and cable TV with movies. Again, Jess and I apologize to you.
Anne Morin--Host (Phone number hidden by Airbnb)