Sorry your stay wasn’t to your liking. If you would read the description it clearly says that you have a private room and the bathroom, living room, and the kitchen are shared. This being said you would expect someone else in the apartment. It was not me and to accuse me of something like that online is inappropriate. Addressing the cleanliness I apologize it wasn’t to your liking. I assure you that it is cleaned daily by a certified maid service. Moving on to the pests, I live on the first floor and lived on the the floor you previously stayed and have not seen any pests. I have since contacted an exterminator to investigate this accusation. We did meet and I introduced myself to you, I’m not sure why you didn’t mention any of this to me when you stayed here almost a month ago and decided to leave a review now.