Guest neglected to adhere to check in times and only advised me at 3pm that she will be arriving at 5pm where other, out of the ordinary, arrangements needed to be made as I had a wedding to attend. The guest, Anna, and her boyfriend had no consideration for anyone in the house, banging doors at all hours of the morning and night, leaving the bedroom and bathroom covered with beach sand and also soiling the towels with blood. The kitchen is a communal area where Anna and her boyfriend locked themselves in without giving access to anyone else in the house. Breakfast was not originally offered but because of a system glitch the breakfast option was listed and thus I gave full priority as access for Anna and her boyfriend to help themselves to anything in the kitchen for breakfast, finishing my Nutella, milk and bread. I also offered Anna and her boyfriend a bottle of wine when they arrived at the apartment.
You forgot to mention this in your response and public feedback to me Anna. Also there is no commentary in the description of any pool as the picture in the advert is the view from the balcony, but I will make sure this is explained.