Thank you for your comments as we are new at hosting and are looking to improve our guest experience. Your review was a bit of a shock as we’ve had nothing but 5-star ratings from all other guests. Also, we asked you several times during your stay if everything was all right and you replied that everything was fine. If you had mentioned the shower issue we could have looked into it.
First, about the cleanliness: there is no excuse for this and we will ensure that in the future it will be spotless. We never had this (or any) complaint before and in fact people have commented on how clean it was. You had requested an early check-in which we provided but it meant we didn’t have the opportunity to complete a final inspection. Regarding your suggestions, we do listen and we in the process of ordering privacy blinds to the windows without curtains, as well as upsizing one of the beds to a Queen-size and getting new linen. Mattress covers are a good suggestion as well and these have already been purchased. We will also review the kitchen wares when the unit is empty and make sure it is adequate for four people. As for the water pressure, we asked the current renters and they said it was fine. When they leave we will check it further and call in a plumber if need be.