1. This house has professional cleaners which cleans thoroughly after every stay. We were very apologetic for the oversight and spoke directly with our cleaners about it. As a host, we can appreciate the guests taking it upon themselves to take care of the issue.
2. Dogs - we had a standing agreement that to allow animals all cleanup would be done. Agree to disagree on the state of when you left. The house smells of dog, the sheets has to be washed three times to get rid of the hair and mud from dogs sleeping in the beds. Hair all over both floors. Your claims of cleanliness are false.
3. drugs- two ziplock bags full of weed, and one personal jam jar of weed and accessories plus a hash rock does not scream medicinal to me. Soon to be legal does not mean legal now. If you use it, clean it up don’t leave it about the house for our cleaners to dispose of. Your loss on the investment medicinal or not. Clean it up.
4. As I’m sure any Airbnb host can appreciate, this house was messy upon checkout. My cleaners spent five hours cleaning at a bill of $200. I charge $50 flat fee which is less than industry standard with every rental, and I am simply looking into recuperating my extra $150 costs. Seems fair to me.
We’re ok with this review. It shows truth on both sides. We had a cleanliness oversight and were apologetic. The claim that we don’t hire professionals is false. We wouldn’t suggest renting to this guest in the future, and will await Airbnb’s decision.