I understand your frustration as you feel you were not compensated properly, however I feel this review is very misleading and I would like to clarify a few things. With regards to management of the listing, I made it clear on AirBnB that Hostmaker were helping me manage the property as unfortunately I can't do this whilst I am away travelling. I was very surprised to hear your complaints about the smell that was in the flat, as this was not mentioned by guests, cleaners or visitors prior to or proceeding your stay, who visited the flat. I can confirm the flat was painted to a high standard, over a month before your stay. Despite this not being mentioned previously, or after your stay, I was very understanding of your situation, and therefore, offered you the compensation I felt reflected the nature of the issue and asked that if you thought it wasn't correct to involve AirBnB. AirBnB agreed with our resolution and this is why we gave you this amount. Your accusations are very hurtful, especially as we did everything we could to help you.