Dear Michele, thank you for your review. I will take into consideration your suggestions on cleanliness that is focusing specifically on kitchenware (3 stars on kitchenware) and Check in (4 stars).
I would like to emphasize that the house , including kitchenware, is meticulously cleaned between each guest visit and to be honest i find that rating questionable based on the fact that although a washtub and washing machine plus extra towels where provided, you where using kitchenware instead , these will of course be replace (Website hidden by Airbnb) I am having trouble understanding why on ''Check in'' your rating was also lower that expected as on my incentive ,i offered to give you and your friends a ride to and from the property, although you had rented a car ,and at 8 am i was at the port to take you there and if that did not happen i would guess you would have difficulties fitting six people with their luggage in a 5seater. I would like to add that i am happy to have met you all ,although i feel that my assistance was not appreciated completely .
In any case, i sincerely thank you for choosing my property for your summer vacation and you are welcome to visit us again in the future.