I'm sorry that you didn't have a 5 star stay just like every single other costumer I have had. Yes the room is basic and is intended to be so and is reflected on the price. The cleaning fee is to make sure all the rooms are clean, neat and smell great for every costumer just like yours was.
The breakfast offered to you, as addressed in the details and per our conversation is the following:
Choice of Bagel or toasts with scrambled eggs, butter and cream cheese and Coffee or tea with cream or milk and sugar. You did tell me what you preferred to bring your own and I did not though it would be an issue.
I believe that there are better options for breakfast on nearby hotels starting at 100 dollars per night.
My house is a 100 years old and the door knob original. It was repaired after you left and I noticed since you did not addressed the issue with me during your stay.
And I'm sorry you think my landscaping is overgrown, for me it looks great and you are entitled to our own subjective opinion.
I take my business very seriously and as I stated when you arrived, everything can be addressed with proper communication instead of a faceless statement of details after the fact.
My goal is t be an awesome cost effective alternative for a pleasant stay. I hope in the future you are able to find something more suitable for your standards.
I hope i have a great week.
Juan Pablo Gorigoitia