If I remember correct, you came to our property as a group of 8 people. The rent which was charged for you was bare minimum(Eight Thousand Two Hundred Fifty for two nights for Eight people) compared to other home stays available nearby.
I would request you to goto the below link listing the amenities available in the property:
If you would have checked this before booking the stay, I wouldn't have to write a reply to you like this. Since this is a home stay, we cannot guarantee you all the amenities you will get in a city environment and that is the exact reason why the Amenities are listed in the website.
I remember that, you have called me after booking the property and within 5 hours you came to our property. I was under the impresssion that you were knowing about Agumbe which is regarded as the second chirapunchi in India. This is because of the amount of rain we receive in the area. And since you booked our property during rainy season, it is obvious that rain will be there during your stay. I didn't hide that my building is having asbestos roofing as the same is properly visible in the pictures published in this website. It is quite unfortunate that you have booked the property without even having a basic check on the property pictures and amenities listed.
Sorry for being a bit harsh in this regard, as we always thrive to give our 100 percent in taking care of our guests. Your booking was the 102nd booking in our property and there was not even a single instance I had to write or give an explanation to anyone regarding the service we provided.
I can understand your frustration on not getting the facilities you were expecting. Hence I will suggest you to always check the amenities before booking any property from Airbnb so that we can avoid all these emotional jargons in a public platform.
Once again, apologizing for not raising our level to your expectation.
Thanks and Regards,
Prasad K C
Proprietor: Mithila Nature Stay