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Rose Cottage, dog friendly, Appledore

Danielle Brukerprofil
Danielle

Rose Cottage, dog friendly, Appledore

8 gjester
4 soverom
6 senger
1,5 bad
8 gjester
4 soverom
6 senger
1,5 bad
HJEMMETS HØYDEPUNKTER
Bra beliggenhet100% av de siste gjestene ga dette stedet en 5-stjerners vurdering.
Egen innsjekkingEnkel egen innsjekking med nøkkelboksen.

Heritage house over 3 floors with large family kitchen, dining and beautiful sitting room with log fire.here is also gas central heating. Originally dating back to 1700 there is a four poster double bed in one of the rooms, a Kingsize in the other and a further 2 bedrooms with 2 single beds in each - ideal for kids. Fully equipped house with large enclosed stone walled garden ideal for children and dogs to play in.
Unlimited Wi-fi. 1 min walk from Quayside.
Can be booked with Myrtles - groups

Fasiliteter

Gratis parkering på stedet
Kjøkken
Basisvarer
Wifi
Innendørs peis
Shampo

Soveordninger

Soverom 1
1 dobbelseng
Soverom 2
1 dobbelseng
Soverom 3
2 enkeltsenger
Soverom 4
2 enkeltsenger

Husregler

Ikke røyking
Innsjekkingstid er 15:00 - 22:00
Utsjekking innen 10:00
Egen innsjekking med nøkkelboks

Tilgjengelighet

4 anmeldelser

Nøyaktighet
Kommunikasjon
Renslighet
Beliggenhet
Innsjekking
Verdi
Amanda Brukerprofil
Amanda
september 2018
Quaint cottage in a great location, spotless and clean with plenty of character. We will definately return
Danielle Brukerprofil
Tilbakemelding fra Danielle:
Dear Amanda, Thanking for your lopvely Review! so pleased you had a good time and we very much look forward to seeing you again - we will happly give you a 10% Discount forRepeat Booking Kind regards, Danielle
september 2018
Elaine Brukerprofil
Elaine
juli 2018
The host canceled this reservation 2 days before arrival. This is an automated posting.
Jane Brukerprofil
Jane
juni 2018
Good location, Appledore is a lovely village, but house in need of a thorough deep clean and refurbish.
Danielle Brukerprofil
Tilbakemelding fra Danielle:
Dear Jane, I have read your Review and although We always welcome any Constructive Comments and do our very best to make sure All of our Guests have an enjoyable stay as well as the property be Cleaned and well presented for our Guests. PLEASE see our Responce and Disappointment as to your Comments. 1. I messaged you Privately as to the Damage that was done to the House during your stay (in order not to embarrass you! or effect your rating on Air B and B for any future Rentals! I did not receive a reply from you!!! 2. I have raised a Complaint with Air B and B as the Damage was in excess of £150 3. I am nearby to Rose Cottage and on call for any problems or queries - you were met on Arrival by one of our House-keepers and at no time during your stay did you contact me concerning any issues or Complaints - therefore, you did not give us the opportunity to rectify any propblems!!! 3. On your Vacation we undertook the Change Over of Rose Cottage and the Internet was Working!! - the kitchen and bedrooms were left Dirty and bedding all over the place inc the floor - The damage to the Lamp Shade (broken) the Light fitting broken from the Ceiling ( as it is high ceilings in the entrance way to the bathroom downstairs I can only think that this was hit by a ball being kicked - to get an Electrician to replace the ceiling rose and buy a new light shade is costly 4. The Damage to the uprights on the top floor - I have no idea how these Railings were broken - I assum the kids were sleeping on the Top Floor 5. I assume from your Comments that you are not used to good quality Antique Furniture 6. Please advise what you considered to be re-redundant or broken??? 7. Please note; If you had contacted me at any time during your stay we would have sent a House-keeper and addressed any of your concerns. Sincerely Danielle Hartwright
juni 2018
Katie Brukerprofil
Katie
mars 2018
Very cold house with some maintenance issues. Great location and nice character.
Danielle Brukerprofil
Tilbakemelding fra Danielle:
Dear Katie, Thank you for your feedback! Rose Cottage does have a very efficient Central Heating System which is operated by the Thermostat in the Dining Room and the Control Panel in the Airing Cupboard in the main Bedroom which is set on timed and a 1 hr booster for both hot water and heating if required. The control Panel is very easy to use and can be turned to constant if required as well as the open fire in the Sitting Room. I left instructions and also put an extra top up payment on both the Gas and Electric as it was one of our coldest week ends with Snow in order for you and your family to have enough credit for you to have the heating on maximum if required during your stay. I am sorry you were unable to use the control panel and only used the hourly boost. I did receive one missed call from you and I replied immediately. However, with Mobile signals in Appledore especially in cold weather messages do not always get through straight away. We also suffer with Internet Connection in Appledore especially during bad Weather, I have noted your comments and I will speak to our Internet provider to see if we can increase the signal on our current unlimited wifi service. Please could you be kind enough to let me know which drawers were broken? and I will address this tomorrow when our Housekeeper will be doing the change over. I have also noted your comment on the Gas & Electric Top Up Meters and I will make sure that this is clearly mentioned on our details for future guests. However please note that on your Booking cost of 7 people for 2 nights at £200 was a large Discount on our normal prices and it would be impossible for us to cover the all of the expenses inc change over costs without having top up meters for the Gas & Electric - we did however credit the meters with the standard £15 on each and the extra top up of £20 on each. We texted you for an extra late check out on the Sunday and we also offerred you an extra nights stay on the Sunday as we had Amber Weather Warnings on the Sunday due to all the Snow. We do hope you will come and stay with us again at either Rose or one of our other properties and would like to offer you a 10% against any future bookings. We do apologies for any short comings on our part. However, the day before you arrived we were dealing with a major problem at Rose Cottage as a neighbour doing re-furbs on an adjpoining property cut through main water pipes and we had no Mains Water - we had the Plumber on site at Rose for 5 hours rectifying the problem and getting us back on mains water - this of course took all our attention prior to your arrival. Yours sincerely, Danielle Hartwright
mars 2018

Denne verten har 3 anmeldelser fra andre eiendommer

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Verten er Danielle

Registrerte seg november 2016
Danielle Brukerprofil
7 Anmeldelser
Dog lover and Appledore resident, Musician
Svarprosent: 0%
Svartid: noen få dager eller mer
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