Dear Adir, I read your review and find it very offensive to me and my collaborators. I'm sorry you did not find the apartment easily and it seems strange to me that despite having city, street, house number, my phone number and detailed position on the Airbnb site, you have not been able to bring your family into little time at destination.
As regards the collection of waste I inform you that in the apartment there are detailed instructions printed where is indicated on the day of the separate collection. This calendar for the separate collection has been sent to you via Airbnb.
I also point out that I have personally indicated to you where the bins for recycling are located. Despite this I found the paper and the aluminum trays inside in the damp waste.
Have a nice day.