Hello Maria, I'm sorry for your discontent. hot water works with butane, when it is about to end can give problems in the continuity of it. underestimated the amount you were going to use leaving the drum full in half (but usually is lasts ten days with daily showers). the problem was of a very quick solution, since the spare hype is on its side and it changes with a gesture. We were talking throughout the week, if I had said it would have been solved. telling me whenever it was all great, I could not do anything to improve your situation. I am sorry.
For the rest, I thank you for your comments that will allow me to improve the quality of my service and be more attentive. The building is 70's, but the floor is recently renovated. I think the photos and the detailed description that I do on the platform allow anyone who wants to know previously what to expect, anyway I will check to see if I can add more info.
Thank you for choosing my house and hope that, as you told me, you spent a lot of good times and I wish you the best. Greetings, Daniela