This review is completely untrue and intentionally deceptive. I changed the bedroom from a small room with a queen-sized bed, no desk and no TV or entertainment to a master bedroom with a large king-sized, 4-poster bed with armoire, TV, Stereo systems, a classic Ernest Hemingway desk, a sitting area with a leather couch, a fireplace, and a whirlpool bath - true the toilet in this room was not working but there are 2 other toilets on the same floor and 2 more downstairs. She initially asked for a refund and I never said no, I merely asked her what would be the reason one day before the check-in when I was providing a room that was far more comfortable than the room in the listing. She never replied. I do still have most of the text messages about this and every other conversation. I welcome anyone to read them and tell me how I mistreated Ms Cartwright. I suspect Ms Cartwright has not encountered a true gentleman before who truly was only interested in her comfort. On the check-in day, i contacted her to find out if she was still coming and she replied yes. As to my home! it has been referred to as sparkling clean and spotless by several guests because it is. I personally see to it that every toilet is cleaned thoroughly, every tub, the kitchen sink. Every floor is swept and mopped or vacuumed. I have exterminators every month do a full treatment of the house and grounds. I make sure this home stays fresh and clean and all my other guests attest to that. There was an issue with the microwave. The previous quest had splattered stuff all over the inside. They contacted me at almost midnight to complain. I immediately cleaned the microwave spotless. it was past 12:30 am when I was done. Every request was met immediately. She claims I was aggressive. I was a gentleman to her and everyone in her party. I will not comment on her overall posture or behavior but I am certainly hopeful that I do not have to deal with it again. She wanted to attack me for being in my house even though my listing clearly states that I live on the premises. I used the guest bathroom one evening while I was cleaning up the kitchen and living room for their convenience and they were all out of the house. When they walked in they had to walk past my car in the garage and into the common area where I am sure they could hear the very loud bathroom fan and water running. So, they knew I was there. They elected to rudely and loudly bang on the bathroom door instead of waiting for me to come out. I sincerely thought they were going to break the door. I was away from the house almost the entire time they were here because I gave them my bedroom. Families with children have been in this home and have felt very safe with my presence. Maybe Ms Cartwright has other reasons for her comments. I don't know. but, i did not stay in the house the evening they arrived. That is why they had to call me on the phone about the microwave and it took 10 minutes for me to get back to the house to clean it. Moreover, if they slept in one room, it is interesting that every room was used and slept in. I was never asked to leave by any one of Ms Cartwright's guests. In fact, after I cleaned the microwave, as I was departing, one of her guests approached me and initiated a conversation about her personal matters. She was a very pleasant person and I stayed with her for as long as she wanted to talk. We did not watch television. She wanted to smoke so I secured her an ashtray and we went outside on the porch and talked for at least 30 minutes - it was 1:30 am before I went back to sleep. It is unfortunate that because we live in a rural area, there are always spiders and other insects about. I did notice a cobweb on the ceiling of the downstairs bathroom and cleaned it. I do not recall seeing it while there were here. As to air conditioning vents! Really? This is hot Georgia. The air conditioners, and there are 3 required to keep this large house cool, are running all the time. I dusted the vents before they came, as I always do. But, by the time they arrived at night, I am certain that some dust had to build up. Once they were there, I avoided their rooms and personal spaces so I did not keep tending to the vents.
She commented about the time to get to the airport, It is 8.9 miles and less than 10 minutes. My business is out of town mostly. I use the airport almost weekly. Although, I do not check bags and I go directly from plane to curb, I used to call my wife after I landed and she always arrived at the airport before I got to the curb. Felicia may have taken the route going up Old National Highway. I always caution people that route is full of traffic lights and a pile of traffic. I have in the listing the best route to this house is US85 to route 138 to Peter's Road. I have timed it many times. The speed limit on this stretch of 85 is 70mph. We all go 80. it is 10 minutes if you stay on the speed limit.
I am baffled by the comment about the woman staying in my house since October of 2017. Why wouldn't any of the many guests that have stayed in that room since then notice that there was another woman staying there? Odd! The room only has 1 bed.
Cable? But I thought I stayed in the house watching TV when they arrived? Where we live, if you don't have cable you don't have TV. So do I have cable and was sitting watching it, or I don't have cable? which is it? Would she like to see my monthly bill for service from ATT. Not only cable but over 400 DVDs, Hulu, Netflix, Prime, Showtime, Cinemax, XBOX 360 with 200 games, hundreds of books, 120 CD player, with 120 CD's already loaded, and several other services. Perhaps, she did not understand how to use the remote in spite of me taking the time to show them. And, by the way, all those services are also on the TV in the master bedroom and one of the other bedrooms they used. But, she says there was no cable. Hmmm.
I am very sorry that Ms Cartwright did not have a wonderful birthday. Turning 40 can be traumatic for some. But, 40 can be a significant day of celebration. Her comments about my house were simply not truthful. I would be happy to discuss this with her but she views me as aggressive so I am not sure how fruitful that would be. I do wish her the very best in her life journey. And, I am available to talk if she wants to discuss it.