AC is purchased, just need some help to install. Apparently, Sunita did not follow the house rules and check in instructions. The upper part of the house has cats. It is often a disaster, as it is a catch all, and that is why ask guests to use the other entrance. The cats are not allowed in the guest room, unless guests let them in. There are cleaning items in the hallway, because that is where the laundry area is.
Breakfast items are fresh, as they are used by guests and replaced constantly. The turtle could not have possibly come to visit at night because he is diurnal and goes to sleep at dusk or earlier.
The unit was deep-scrubbed not long ago. If bugs get it, it is because guests leave the private door to the garden open.
The guests were quite nice when I spoke to them. The guest also complained that they could not check in at noon, however guests are more than welcome to check in and leave their bags until the room is cleaned after the guest from the night before. There is some room for improvement, but for the location, this space is a bargain. Even in the best hotel, you will find cleaning items in the hallways!