Skinnende rent8 nylige gjester sagt at dette hjemmet var skinnende rent.
Bra beliggenhet100% av de siste gjestene ga dette stedet en 5-stjerners vurdering.
Bra innsjekkingsopplevelse100% av nylige gjester ga dette hjemmets innsjekkingsprosess en 5-stjerners rangering.
Charming Downtown House, 3 king bedrooms 3 en suite baths, (sleeps 6). Originally a B&B now a family sized vacation rental. Living room with fireplace, full kitchen and dining room. Perfect for reunions, parties and getaways.
Gratis parkering på stedet
1 queen-size seng
1 queen-size seng
Innsjekkingstid er 16:00 - 19:00
Utsjekking innen 10:00
The place was perfect! however when we had an overflowing toilet the next morning and called to ask where the main water shut off valve was located (due to no handle being on the one next to the toilet) the lady who answered the phone was of no help. As two of us scrambled to fin…
Tilbakemelding fra AdobeStar:
Missy, I did speak to our property manager, who was the one that arrived within 30 minutes. I believe we ended up having 2 housekeepers, 1 maintenance manager, 1 property manager and a professional plumber all there working on the problem. On the Admin side, our office staff was making the calls to try and coordinate all of the necessary resources to fix the problem. That is why it took 2 hours for her to speak with you to apologize for the inconvenience. Our folks were all up to their elbows in sewer work and we managed to coordinate at least 6 staff members to take care of the issue for you. All in all, I am proud of my staff and how quickly and efficiently they worked together to solve the problem. Internally I occasionally give out a "Guest First" award for exemplary above and beyond service to our guests. I intend to give everyone who chipped in an award for what they did for you that day. I do apologize for the inconvenience again, but I cant control tree roots as we all know, but I can control how quickly we respond to issues, and for that I am very proud of my staff. Mostly I'm glad that we had your unit repaired and cleaned by 2:30 that day. Although you were inconvenienced we did provide you access to a neighboring unit so you could use the facilities, AND we refunded you one full night. If there is anything else I can do for you above and beyond that please let me know. You can call me at the office at (Phone number hidden by Airbnb) . All the best, David Mansure General Manager AdobeStar Properties
We are a Property Management company, AdobeStar Properties in Santa Fe NM. We have 20 luxury vacation rentals that we own and manage. Half of our units are standalone homes used exclusively as vacation rentals. The other half are located in our luxury hi-rise building known as…
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