Dear potential guests- This person attemped extortion, seeking a free one night stay- and actually made such a threat. She has been reported.
We are listed as Super Hosts including for cleanliness. We earned that rating for a reason.
She stayed overnight- the next day she texted us requesting full refund, based on made-up claims on cleanliness, and taking a picture of our coffee maker, which now had a mystery green color in the filler tank. The threat was "Pay or I call the Health Dept". Well, we welcme the Health Dept anytime and we refused.
FYI- we provide comp coffee and green tea. We refused the refund and question how any green film was there- and who placed it there.
We find it odd that she is with Airb for seven years with no guest reviews- and we are left wondering if she pulls this often, texting hosts after staying, obtaining a refund - and agreeing that neither file a review for a FREE one night stay.
Some hosts may actually comply. We will not.
Thankfully 99.9% of our guests are honest and sensational people- and fully understand that we only have so many 5 Star reviews from doing the work- as we did for this guest- unaware of what was coming.
Sadly a few of these people are out there!